Privacy Policy

At SHOP SPHERE SDN BHD 202501002778 (1604191-H), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment providers)

  • Order history and browsing behavior on our site

We collect this information to process your orders, improve your shopping experience, and communicate with you effectively.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Send order updates and customer service responses

  • Personalize your shopping experience

  • Improve our website and services

  • Notify you about promotions or new products (if you’ve subscribed to our newsletter)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payment transactions are handled by secure, reputable third-party services. We do not store your full credit/debit card information on our servers.

4. Cookies & Analytics

Our website may use cookies and analytics tools (like Google Analytics) to enhance your browsing experience and track website performance. You can choose to disable cookies in your browser settings.

5. Data Protection

We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw your consent for marketing communications at any time

To request this, please contact us at shopsphere191@outlook.com/011-1280 5706.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is used, please contact us at:
📧 shopsphere191@outlook.com
📞 011-1280 5706